Online Fee Payment
“Education is not preparation for life; Education is life itself.” — John Dewey
Bank Reversal
Duplicate Payment Refund
Refund Processing
Support
1. Acceptance of Terms
By accessing the online fee payment portal of Centurion International School (hereinafter “CIS” or “the School”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the portal.
2. Eligibility
- The portal is intended for use by enrolled students of CIS, their parents, or authorised guardians.
- You must have valid login credentials issued by the School to access fee-related services.
3. Fee Payment
- Fees must be paid by the due dates published by the School. Late payments may attract penalties as per the fee notification.
- All fee amounts displayed on the portal are in Indian Rupees (INR).
- Applicable payment gateway convenience charges, if any, will be displayed before you confirm the transaction.
- A transaction is considered successful only after you receive a confirmation receipt with a unique Transaction ID.
- CIS does not store your card or net-banking credentials. All payment data is handled securely by the payment gateway provider.
4. Accuracy of Information
- You are responsible for entering correct details (student ID, fee head, amount) before initiating a payment.
- CIS shall not be liable for payments made against wrong fee heads or amounts exceeding what is due, where such errors are caused by the user.
5. Technical Failures
- In the event of a technical failure during a transaction, do not attempt the payment again before verifying the status on the portal or contacting the Accounts Office.
- Duplicate payments due to repeated attempts will be handled as per the Refund Policy below.
6. Receipt and Records
- A digital receipt will be generated upon successful payment. Students are advised to download and retain this receipt.
- Official fee receipts for academic records are issued by the Accounts Office and may require the digital receipt as proof.
7. Prohibited Use
- You may not use the portal for any fraudulent purpose, including making payments using stolen or unauthorised payment instruments.
- Any such activity will result in immediate suspension of portal access and may be reported to law enforcement.
8. Modifications
CIS reserves the right to modify these Terms and Conditions at any time. Updated terms will be published on this portal. Continued use of the portal after any changes constitutes acceptance of the revised terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Yadagiri District, Karnataka.
10. Contact
Accounts Office, CIS
Email: accounts@centurioninternationalschool.com
1. Scope
This Refund Policy applies to fees paid through the CIS online payment portal at erp.com
2. Failed / Pending Transactions
If your payment fails but the amount has been debited from your bank account or card, it will typically be automatically reversed by your bank within 5–7 working days. If the amount is not reversed within 7 working days, contact the Accounts Office with your Transaction ID, bank statement, and student ID.
3. Duplicate Payments
If the same fee is paid more than once due to a technical error or repeated submission, the duplicate amount will be refunded after verification. Refund will be processed to the original payment instrument within 7–10 working days of confirmation.
4. Excess Payment
If an amount exceeding the due fee is paid, the excess will be adjusted against future dues or refunded upon written request to the Accounts Office.
5. Cancellation / Withdrawal
College fees will not be refunded against cancellation of admission as per CIS Admission Policy.
6. Non-Refundable Fees
The following are non-refundable under any circumstances:
- College fee
- Admission / registration fee
- Examination fee once the exam schedule is notified
- Payment gateway convenience charges
7. How to Request a Refund
Submit a written application to the Accounts Office with the following details:
- Student name, ID, and contact number
- Date and amount of payment
- Transaction ID / reference number
- Reason for refund request
- Bank account details (for NEFT refund) or confirmation to refund to original payment source
Refund requests will be processed within 15 working days of receipt of the complete application. Approved refunds will be credited via NEFT or to the original payment instrument, at the Institution’s discretion.
8. Contact for Refund Queries
Accounts Office, MRIT
Email: accounts@centurioninternationalschool.com
Office hours: Monday – Saturday, 9:00 AM – 4:00 PM (except public holidays)
This document is subject to revision. The latest version is always available at erp.com